Website Terms and Conditions of Use


By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

These Terms of Service define the terms by which you may use the website ("Website") and related service (the "Service"), and are an agreement between you and List Armor, Inc. (the "Company") (the Company, Website, and Service are collectively referenced as "we" or "us"). By using this Website and Service, you expressly acknowledge that you have read, accept, and agree to be bound by these Terms of Service, as well as any applicable laws hereunder. You should not use this Website and/or Service, if you do not agree to these Terms of Service.

We may modify our Terms of Service at any time without notice or in our sole discretion, and any amendments will apply immediately. Your continued use of this Website and Service after any amendments shall signify your acceptance of the amendments. You should return to this page from time to time in order to ensure that you are aware of any changes. The Privacy Policy posted to our Website also forms part of these Terms of Service. We may at any time modify the Privacy Policy or introduce new policies regarding the use of this Website and Service. Any reference to our Terms of Service includes all such policies.

This Agreement applies to all visitors, registered users, and subscribers who access our Website or Service.

1. Our Service

Our Service allows for account holders to manage their email suppression lists.

Some subcribers to our Service have the option of linking one or more of their suppression lists with 3rd party platforms.

2. Registration

You do not have to register in order to visit our Website. In order to access many of the features of our Service, however, you will need to register, create an account, and become a subscriber. When you register, you will be asked to provide the following information: first and last name, name of business, address, and phone number.

When you register, a password is generated for you. You should not disclose your password to any third party, and should update it immediately upon logging into the application. You are solely responsible for keeping your password confidential and for the activity that occurs on your account. We will never ask you to send your password or other sensitive information to us in an email. If you suspect any unauthorized use of your account or access to your password, please change your password immediately and contact us. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. You are solely liable for any loss or damage arising from your failure to comply with this Section 2.

All information provided by you in your registration must be truthful and complete. We may suspend or cancel your registration without notice if we have any reason to believe that this is not the case. In addition, we may suspend or cancel your registration with us at any time without prior warning if you fail to comply with these Terms of Service, without limiting any other remedies to which we may be entitled. In addition, if we determine that you have committed fraud or engaged in any other illegal activity, we may report you to the appropriate law enforcement authorities.

Only adults, who are at least eighteen (18) years of age, are eligible to register and use our Website and Service. In addition, you must be fully competent to enter into and to comply with the terms, conditions, obligations, representations, and warranties set forth in these Terms of Service. By registering and using our Website and Service, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Service and can abide by all of the terms and conditions set forth therein.

3. Subscription terms

  1. Access. We grant access to use our Services on a per-company basis, with limited access for your affiliates to interact with your suppression lists.
  2. Scope of Subscription. We grant each subscriber a non-transferable, non-exclusive license to (a) access, use, and display our Services for your business purposes; (b) to upload and store data and content into your account on our host server; and (c) to use, display, and make copies of any documentation about our Services for your internal business purposes only.
  3. Restrictions. You may not share, rent, resell, lease, sublicense, or otherwise permit any third party to access, use, or display or Services except in the case of affiliate access to suppression lists. The Services and the underlying software platform (the "Software") contain our trade secrets and in order to protect those trade secrets, you agree not to take any action to reverse engineer, compile, translate, disassemble, copy, or create derivative works of the Software in whole or in part, nor to permit any third party to do so.
  4. Service Packages. Our service packages are as described at the time of signup on the Plans & Pricing page. Any changes to the services offering doesn't affect your account, as whatever options you had available to you on signup are grandfathered in. We offer a free initial trial to all subscribers when they first sign up to use our Services. We accept all major credit cards for payment. All payments are non-refundable.
  5. Subscription Period: Subscriptions commence 14 days after you first sign up for our Services and expire 30 days thereafter. Upon expiration, you may renew for successive, additional monthly periods ("Renewal Periods") upon the payment of the applicable subscription fee.
  6. Cancellation. You may cancel your subscription at any time without notice by emailing List Armor at We also reserve the right to cancel your subscription at any time in the event that you materially breach any term or condition of our Terms of Service. All cancellations will be effective immediately.
  7. Compliance after cancellation. The Company is not responsible for lapses in CAN-SPAM compliance after the account is cancelled. Opt-out pages must be available for at least 30 days after any message is sent. Therefore we cannot guarantee compliance if the account is closed before this period ends. It is your responsibility to ensure your account is in good standing for the duration of your mailing campaigns.
  8. Upgrades. In the event you upgrade your service package at any time, your upgraded service package will be effective immediately but you will not be billed the applicable service fee for the upgraded package until the commencement of your new subscription period.
  9. Uploaded Content. You may upload to your account such content as email suppression lists, logos, and text ("Content"). We agree that you or your licensors will retain all right, title, and interest in the Content that you upload to your account. You grant to us (i) a non-exclusive license to privately display all such Content in your account and to privately distribute such Content to third parties that you designate; and (ii) a perpetual, non-exclusive license to store all Content on our host server and to create archived back-up copies. You expressly warrant that you own all right, title, and interest in all such Content, or in the alternative, that you have procured a valid license from the copyright owner of the Content, which authorizes you to grant sublicenses to authorize the display, distribution, and storage of such Content as set forth herein. You are solely responsible for ensuring that all Content that you upload is appropriate; legal and not in violation of any federal, state, or local law or ordinance; is not obscene or pornographic; does not defame any third party; is not threatening or harassing; does not invade anyone’s privacy; is not infringing; and is not otherwise objectionable. You acknowledge and agree that any Content that you upload to your account will be visible to us when we log into your account for any reason, including to provide support to you.
  10. Dormant Accounts. We reserve the right to delete the dormant accounts of users who have not maintained an active subscription during the last 6 consecutive calendar months. If we delete a dormant account, all uploaded Content for that account stored on our server will also be deleted.

4. Free Trial

  1. Trial Period. You are welcome to take advantage of a free 14-day trial of our software.
  2. Use of Service during trial peroid. The CAN-SPAM act requires unsubscribe pages to be available for at least 30 days after a message is sent. Therefore The Service cannot be used for live email campaigns during the 14-day trial period unless you plan to pay for at least one month of service after the email messages are sent. The Company is not responsible for non-compliance after the trial period ends if you do not subscribe to The Service.

5. Operation of Our Website and Service

We use commercially reasonable efforts to maintain our Website and Service and to keep them operating on a 24 hour, 7 day a week basis, free from bugs, errors, technical problems, or defects. If, at any time in the future, we identify any bugs, errors, technical problems, or defects, then we will assign technicians to address and resolve the issue.

If you become aware of an error, bug, or other technical problem, then you should notify us immediately of the incident and provide us with the following information:

  1. Description of the Incident. The specific sequence of events which generated the incident, and a full description;
  2. Description of Error Message. The exact wording of any error messages, if applicable; and
  3. Description of Discovery of Incident. Any special circumstances surrounding the discovery of the incident for which you are seeking technical support.

We cannot guarantee that your access to the Website or Service will be uninterrupted, or that the Website and Service will be available at all times. We disclaim any and all liability or responsibility for any delay, interruption, or downtime.

We use commercially reasonable efforts to ensure that our Website and Service are protected from viruses and other destructive software, but we cannot guarantee that either will at all times be free from viruses. We urge you to use reasonable care in downloading information. We can assume no responsibility for any damage to computer equipment or other property that may result from the use of the Website and Service or as a result of downloading from the Website and Service.

5. Acceptable Use Policy

Our Website and Service should only be used for lawful purposes. We specifically prohibit any other use of the Website and Service, including but not limited to the following:

  1. Impersonation; Misrepresentation: Posting or submitting to the Website and Service any information in which you impersonate or claim to be any third party, or in which you misrepresent your affiliation with another person or entity;
  2. Providing Unauthorized Access to the Website and Service: Disclosing or sharing your password with any third party or allowing such third party access to the password-protected features of the Service;
  3. Sending Unsolicited Communications through the Service: Sending unsolicited proposals or other communications through our Service to third parties;
  4. Objectionable Communications through the Website and Service: Posting content or initiating communications which are unlawful, libelous, abusive, obscene, discriminatory, or otherwise objectionable;
  5. Illegal Activity: Using the Website or Service for any illegal purpose;
  6. Disclosing Confidential Information without Permission: Sharing information or initiating communications with information you are under an obligation not to disclose;
  7. Uploading or Sending Infringing Content: Uploading or sending infringing content through the Service;
  8. Tampering with the Website or Service: Taking any action that disrupts, tampers with, interferes, or imposes an unreasonable burden on the Website’s or our software platform’s infrastructure, servers, data, or network or those of any third party via our Service;
  9. Using Unauthorized Search Tools: Using or attempting to use any engine, software tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Website or platform other than generally available third party browsers (including but not limited to Internet Explorer, Firefox, and Safari);
  10. Uploading Viruses: Uploading any content that contains software viruses or any computer code, files, or programs designed to interrupt, destroy, or limit functionality of the Website or Service, or of any computer software, hardware, or telecommunications equipment;
  11. Infringing Intellectual Property: Deciphering, decompiling, disassembling, copying, duplicating, aggregating, or reverse engineering any of the software, content, information, or other materials comprising or in any way making up part of the Website or Service;
  12. Mining Data: Using any means of automatically searching or mining data from the Website or Service, or in any way attempting to interfere with the proper working of the Website or Service; or
  13. Scraping or Accessing through Automated Means: Attempting to scrape or access the Service through automated means other than an official API that we provide to you.

We reserve the right (but do not have the obligation) to suspend or cancel the account of any user who does not appropriately use the Website or Service. If you become aware of any inappropriate use, please notify us at our email address at

7. Intellectual Property

We or our licensors shall retain all right, title, and interest in the marks, logos, code, databases, content, text, designs, photos, and other materials posted to our Website, made available through our Service, and comprising our software platform, as well as any landing pages, social media pages, or other feeds set up on behalf of our Company or our Website ( collectively "Intellectual Property"). Except as otherwise expressly stated herein, you may only display, view, and listen to the Intellectual Property and you may not reproduce, display, copy, republish, download, upload, post, transmit, publicly perform or display, distribute, create derivative works of, misappropriate, or otherwise use for any purpose any portion of our Website, the Service, the software platform, our landing pages, our social media pages, or our feeds without the express written consent of us or our licensors as appropriate. Using the Intellectual Property on any other Website or Service for any commercial purpose is expressly prohibited.

8. Intellectual Property Infringement Complaints

We respect the intellectual property rights of others. If you ever suspect that your intellectual property has been copied in any manner that constitutes intellectual property infringement, which is in any way relevant to this Website or Service, then please notify us immediately, providing the following information:

  1. Identification of the Intellectual Property. The name of the owner of the intellectual property and a signature of the person authorized to act on behalf of the intellectual property interest, which is alleged to be infringed;
  2. Description of Infringed Right. A description of the intellectual property right that you claim has been infringed;
  3. Location of Infringing Item. A description of where the allegedly infringing item is located on the Website;
  4. Contact Information. Your address, telephone number, and email address; and
  5. Statement under Penalty of Perjury. A statement by you confirming that you are the intellectual property owner or are authorized to act on the intellectual property owner’s behalf, made under penalty of perjury.

9. Third Parties

Your dealings with any third party with whom you connect or do business through this Service are solely between you and such third party. Our Service provides the tools by which you can communicate effectively and professionally with such third parties, but we are not a party to any agreement that you enter into with a third party through our Service, nor are we in any way involved with such third party relationship.

You are solely responsible for exercising common sense and reasonable caution in any dealing with any third party business, individual, or platform, which whom you are connected through this Service. You agree that we will not be responsible or liable for any loss, damage, or other liabilities incurred as a result of your interactions with such third parties. You assume the sole risk of loss and liability for your interaction with any third party. In the event that you ever have a complaint against such third party, you should contact such third party directly regarding your issue.

10. Security

We have implemented commercially reasonable security measures such as 128 bit encryption to protect your personal and business information; however, we cannot provide any guarantees that unauthorized third parties will never be able to defeat those measures or use your personal or business information for improper purposes. You acknowledge and agree that any personal or business information that you upload to our Service is provided at your own risk.

11. Warranty; Disclaimer

Your use of this Website and Service shall be at your sole risk. You solely assume all risks of deciding to use our Service with a particular prospect or for a particular deadline, uploading your Content to our Service, and storing your Content on our host server. You also solely assume all risks with respect to accurately entering your information into a particular proposal and manually entering in contact information regarding a particular prospect or other Content into our system.

We cannot warrant that your access to the Website or our Service will be continuous, uninterrupted, bug-free, error-free, virus-free, free of defects, or free of technical problems, or that any functionality on our Website or Service will operate in time for you to meet any deadline. We cannot warrant that any information or Content that you upload to our Service will be completely secure and never accessible by any unintended third party, nor can we warrant that that the Content that you upload to our Service or electronically signed documents will not be lost or deleted due to a hardware or software failure, security issue, or software virus. We will, however, use reasonable care to provide uninterrupted, bug-free, error-free, secure Service, and to back-up all Content.


12. Limitation of Liability; Consequential Damages

You agree that Company, the Website, and our Service will not be liable to you for any indirect, consequential, special, punitive, or exemplary damages, arising out of or in connection with the use of this Website or Service, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages).

Our liability to you shall in no event exceed the total amount of subscription fees that you paid to us in the year immediately preceding any claim. Some jurisdictions do not allow the limitation of liability, so these limitations may not apply to you.

13. Release of Claims

To the maximum extent permitted by applicable law, you hereby release and waive our officers, employees, independent contractors, representatives, and agents from any and all liability for claims, damages (actual and or consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature arising from or in any way related to Company, our Website, or our Service. If applicable, you waive your rights under California Civil Code Section 1542, which states, "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor." You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true, and accept and assume the risk of such possible differences in fact. In addition, you expressly waive and relinquish any and all rights which you may have had under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.

14. Indemnification

By using our Website and Service, you agree to indemnify, defend, and hold harmless Company, Website, and Service, as well as our officers, employees, independent contractors, representatives, agents, other users, and visitors against any third party claim arising from or in any way related to your use of this Service, including but not limited to any liability or expense arising from any and all claims, demands, losses, damages, costs, expenses, suits, judgments, litigation costs, or attorneys fees.

15. Feedback; Idea Submissions

We are pleased to hear from you and welcome your feedback about the Website and our Services. If you provide any feedback to us, you agree that all such feedback will not be subject to any obligation of confidence by us, and that we will not be liable for any use or disclosure of the feedback. Also, you agree that we may use any such feedback to make improvements to our Website and Service at our sole discretion without any obligation to you.

In the event that you submit any ideas to us about the Website or our Service, you grant to us an exclusive, perpetual, royalty-free, transferable, worldwide license with the right to grant sublicenses to use, display, copy, publish, republish and to incorporate into our Intellectual Property your idea.

16. Miscellaneous

We reserve the right to discontinue this Website and our Services at any time in our sole discretion. You agree that we may assign these Terms of Service without prior notice to a successor entity in the event of a merger, acquisition, or sale of all or part of our business. No waiver of any breach of the Terms of Service, no matter how long continuing or how often repeated will be deemed a waiver of any subsequent breach, nor shall any delay or omission to exercise any right, power, or privilege hereunder be deemed a waiver of such right, power, or privilege. If any section of these Terms of Service is held to be unenforceable or in conflict with the law of any jurisdiction, the validity of the remaining paragraphs shall not be affected by such holding. The meaning of that section shall be construed to the extent feasible to render the section enforceable and to give effect to the Parties’ intentions as reflected in the section. If no feasible interpretation would save such section, it is to be severed from the remainder of these Terms of Service, which are to remain in full force and effect. The Terms of Service constitute the entire agreement with you and us with respect to the subject matter set forth herein. The section headings and subheadings contained in these Terms of Service are included for convenience only and shall not limit or otherwise affect these Terms of Service.

17. Governing Law; Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflicts of law principles. All disputes arising under this Agreement shall be submitted to binding arbitration in the Virginia Commonwealth under the Commercial Rules of the American Arbitration Association by one arbitrator mutually agreed upon by you and us in accordance with the aforementioned Rules. The costs of arbitration, including administrative and arbitrators’ fees, shall be shared equally by each of us. The arbitration award shall be final and each of us shall comply in good faith to the entry of the arbitrator’s award in any court having jurisdiction. If judicial enforcement or review is sought, then the prevailing party shall be entitled to costs and reasonable attorney’s fees. All claims you bring against us must be resolved in accordance with this Section. All claims filed or brought against us contrary to the terms of this Section shall be considered improperly filed. Should you file a claim contrary to this Section, you agree that we may recover attorneys’ fees and costs for the improperly filed claim, provided that we have notified you in writing of the issue and you have failed to properly withdraw the claim.

18. Effective Date

These Terms of Service were last modified on the 25th of July, 2013.


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